Know Your Sales & Marketing Data

Consultation Conversion Calculator

Free Consultations




Paid Consultations




Results

Free Consultation Conversion Rate: %

Free Consultation No-Show Rate: %

Paid Consultation Conversion Rate: %

Paid Consultation No-Show Rate: %

What Should Your Conversion Rates Look Like?

Free Consultations vs Paid Consultations:

Most practices see significantly higher conversion rates with paid consultations compared to free. While many practices hover around a 40% conversion rate for free consultations, some high-performing practices achieve up to 90% conversion rates with paid consultations.

The difference comes down to several key factors:

For Plastic Surgery Practices:

  • Paid consultations attract more qualified prospects who are serious about moving forward
  • The investment in the consultation creates commitment
  • Higher average transaction values justify paid consultation model
  • Pre-qualification through educational content and social media helps boost conversion rates
 

For Medical Spas & Skin Care Clinics:

  • Free consultations tend to attract more price shoppers and tire kickers
  • Shorter treatment cycles mean faster decision making
  • Lower price points can support either model
  • Strong follow-up processes are essential for converting free consultations

Key Success Factors for Higher Conversion:

  • Having clear consultation processes and policies
  • Training staff on consultation best practices
  • Tracking individual provider conversion rates
  • Setting conversion rate improvement goals (e.g. 10% increase)
  • Building trust through education before the consultation
  • Following up effectively post-consultation
  • Having compelling before/after content
 

The most successful practices focus on pre-qualifying prospects through their marketing and content before they ever book a consultation. This leads to higher quality consultations regardless of whether they charge a fee.

I recommend tracking conversion rates separately for:

  • Free vs paid consultations
  • Different providers/staff members
  • Various treatment types
  • Marketing channel source
 

This data allows you to optimize your consultation model and processes for maximum results.

medical spa websites

Hey! I'm Pam!

The Aesthetic Junkie, Host of the Medical Spa Marketing Show & Digital Marketing Nerd.

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