How to Get Clients from Social Media for Your Med Spa, Aesthetic, Skin Care Clinic

How to Get Clients from Social Media for Your Med Spa, Aesthetic, Skin Care Clinic

Welcome to the Medical Spa Marketing Show, where we are dedicated to helping you market your medical aesthetic practice effectively. In today’s episode, we will delve into the topic of how to get clients from social media. We understand that finding clients can be challenging, especially when you’re not seeing the desired results from your social media efforts. But don’t worry, we’ve got you covered! In this blog post, we will analyze potential reasons why social media might not be working for you and provide actionable strategies to help you make improvements. So let’s dive in!

how to get clients on social media medical aesthetics

Identifying Strategy and Pitfalls

When it comes to social media, having a well-defined digital marketing strategy is crucial. Simply posting randomly about anything and everything just to check a box won’t cut it. Instead, let’s start by planning our content for each month.

Define your goals and objectives. Are you looking to raise awareness about new services or products? Do you have specific treatment goals in mind? By setting clear objectives, you can align your content strategy accordingly, avoiding the mistake of haphazard posting.

Content Categories

To ensure your content resonates with your target audience, it’s essential to focus on specific content categories. Consider incorporating the following areas into your content strategy:

1. Education: Educate your audience about your treatments and services. Provide valuable information about the treatment, its benefits, expected results, and any relevant details like the downtime and cost. By educating your audience, you position yourself as an expert while simultaneously addressing common queries.

2. Behind the Scenes: Showcase your equipment in action. Consider leveraging live broadcasts on Instagram, TikTok, and Facebook to demonstrate treatments and engage with your audience. Pre-promote these live sessions to create anticipation and leverage tools like to prepare commonly asked questions in advance.

3. Before and Afters: Share compelling before-and-after stories. Highlight real-life success stories and the journey of your patients. Utilize images, videos, or even green screen effects to illustrate the transformation and build excitement.

4. Storytelling: Share the story behind why you introduced a particular treatment to your practice. Discuss the value it adds to your service offerings, the gap you identified, and the outcomes you aim to achieve. It’s also beneficial to share personal anecdotes of you experiencing the treatment yourself, as it builds trust and showcases your expertise.

5. Urgency: Create a sense of urgency by highlighting why clients should choose your services now rather than later. Understand the timelines required for specific treatments and convey the advantages of starting now. Incorporate limited-time offers or incentives to encourage immediate action.

6. Fun and Engagement: Incorporate trending content and interactive elements to make your content more engaging. Hop on popular trends, create quizzes or interactive stories, and participate in industry-relevant challenges. Keep your content light, enjoyable, and aligned with the preferences of your target audience.


how to get clients on social media medical aesthetics

Enhancing Client and Prospect Experience

It’s crucial to engage actively with your clients and prospects on social media. Avoid falling into the trap of “posting and ghosting,” where you simply post content without interacting with your audience. Respond to comments, engage in conversations, and build relationships. Make your social media presence feel welcoming, approachable, and responsive.


how to get clients on social media medical aesthetics

Understanding Analytics

To gauge the success of your social media efforts, it’s essential to analyze your data. Utilize the built-in analytics tools provided by platforms like Instagram, TikTok, or Facebook. Track metrics such as reach, engagement (likes, comments, shares), saves, and discoverability. Use this data to identify what’s working and what’s not, allowing you to refine your content strategy accordingly.

Retaining Customers

While acquiring new clients is important, it’s equally crucial to focus on retaining existing customers. Building long-term relationships with your clients can significantly reduce the constant need for new clients. Investigate why you might be struggling to retain clients. Evaluate your customer journey, client experience, and strategies for encouraging repeat visits. By addressing these factors, you can strengthen your client base and reduce dependency on constantly acquiring new clients.


how to get clients on social media medical aesthetics

Creating an Engaging Online Experience

Your social media presence should seamlessly align with your website. Ensure your website delivers a positive online experience, as it serves as your virtual storefront. Evaluate the user-friendliness, design, and ease of navigation of your website. Optimize your website to reflect the branding and messaging presented on social media platforms. A cohesive online experience increases the chances of conversions and solidifies the trust you’ve built on social media.


Staying Innovative

Remember, social media is constantly evolving. Stay abreast of emerging trends and regularly update your strategies to remain ahead of the curve. Leverage innovative tools and features offered by platforms to maximize your reach and engagement. Explore options like using ManyChat for DM interactions or Opus for repurposing your live videos into bite-sized content.


Keeping Clients on the Platform

An important aspect of social media success is keeping users engaged on the platforms. Avoid directing users away from the platform by asking them to call or email you. Instead, meet them where they are and make it easy for them to engage with you within the platform. This can include taking appointments or providing information directly through direct messaging.


Building Trust and Authority

To establish yourself as an authority in your field, focus on building trust with your audience. Make an effort to show your face in video content, address common concerns, and share educational content. By leveraging the power of video, you can create a personal connection with your audience and build credibility. Use social media as a platform to demonstrate your expertise and highlight why clients should choose you.



You’ve now gained valuable insights into how to get clients from social media. By implementing the strategies and tips discussed in this blog post, you can optimize your social media presence, enhance client experiences, and achieve better results. Remember, success on social media requires dedication, hard work, and a commitment to analyzing your data. So, equip yourself with the knowledge and tools needed to take your medical aesthetic practice to new heights.

Are you ready to make a difference? Start planning your content, engage with your audience, and watch your client base grow. Don’t forget to subscribe to the Medical Spa Marketing Show for more valuable insights and tips on marketing your medical aesthetic practice. Together, let’s make social media work for you!


resources social media

Resources Mentioned in this Episode: 

Get Your Free Instagram Analytic Spreadsheet

ManyChat Instagram DM Automation

Social Media Content Calendar for 2024

Transcribe Your Live Posts with Descript

Create Instagram Reels from Long Form Content with Opus

Get Content Ideas with Answer the Public

Mistakes to Avoid When Posting to Instagram 

#1 Analyze Your Website to See if You Are Making These Common Mistakes

#1 Analyze Your Website to See if You Are Making These Common Mistakes

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Hey! I'm Pam!

The Aesthetic Junkie, Host of the Medical Spa Marketing Show & Digital Marketing Nerd.